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FAQs

Membase supports any MCP-compatible AI agent, including Cursor, ChatGPT, Claude Desktop, Claude Code, VS Code, Poke, Gemini CLI, OpenCode, and OpenClaw. See the Agents page for setup instructions.
Yes. Membase uses industry-standard encryption for data in transit and at rest. Your memories are private to your account and are never shared with other users or used for training.
Yes. You can delete individual memories from the dashboard, or contact us to delete your entire account and all associated data.
When you interact with a connected agent, Membase processes the conversation to extract key facts, preferences, and decisions. These are stored as structured memories in a knowledge graph. See How Membase Works for details.
Absolutely. All agents connected to the same Membase account share the same memory pool. See the Multi-Agent guide for setup instructions.
Membase automatically detects conflicts and resolves them by prioritizing the most recent information. You can also manually delete conflicting memories from the dashboard.
Membase is free to start. Sign up at app.membase.so and connect your first agent in under a minute.

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Troubleshooting

  1. Ensure the npx command is using the latest package version.
  2. Restart your agent after updating the MCP configuration.
  3. Check that your network allows outbound connections to mcp.membase.so.
  4. If using OAuth, try logging out and re-authenticating.
  1. Verify the MCP connection is active (check your agent’s MCP status).
  2. Ensure the conversation contains extractable information. Simple greetings may not generate memories.
  3. Check the dashboard for any sync errors.
  1. Try rephrasing your search query with more specific terms.
  2. Ensure the relevant memories exist in your dashboard.
  3. If the issue persists, report it on Discord or via feedback.

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Contact

For urgent issues or account-related requests, email us at support@aristo.so.

Email Support

Reach our support team at support@aristo.so.